Organizational Contacts

CountyAHECOrganizational ContactPhone Number
AlamancePiedmontCarlita Smith336-832-8211
AlexanderNorthwestMarie Simos336-713-7721
AlleghanyNorthwestMarie Simos336-713-7721
AnsonSouth PiedmontAmanda Rogers704-512-6517
AsheNorthwestMarie Simos336-713-7721
AveryNorthwestMarie Simos336-713-7721
BeaufortEasternJuanita Wiggins252-744-5202
BertieEasternJuanita Wiggins252-744-5202
BladenSouthern RegionalMelanie Wheeler910-678-7209
BrunswickSouth EastCarly Kroggel910-667-9330
BuncombeMountainMichelle Morgan828-257-4442
BurkeNorthwestMarie Simos336-713-7721
CabarrusSouth PiedmontAmanda Rogers704-512-6517
CaldwellNorthwestMarie Simos336-713-7721
CamdenEasternJuanita Wiggins252-744-5202
CarteretEasternJuanita Wiggins252-744-5202
CaswellPiedmontCarlita Smith336-832-8211
CatawbaNorthwestMarie Simos336-713-7721
ChathamPiedmontCarlita Smith336-832-8211
CherokeeMountainMichelle Morgan828-257-4442
ChowanEasternJuanita Wiggins252-744-5202
ClayMountainMichelle Morgan828-257-4442
ClevelandSouth PiedmontAmanda Rogers704-512-6517
ColumbusSouth EastCarly Kroggel910-667-9330
CravenEasternJuanita Wiggins252-744-5202
CumberlandSouthern RegionalMelanie Wheeler910-678-7209
CurrituckEasternJuanita Wiggins252-744-5202
DareEasternJuanita Wiggins252-744-5202
DavidsonNorthwestMarie Simos336-713-7721
DavieNorthwestMarie Simos336-713-7721
DuplinSouth EastCarly Kroggel910-667-9330
DurhamWakeHeather Schafer919-350-8547
EdgecombeArea LDeborah Woodard252-372-6958
ForsythNorthwestMarie Simos336-713-7721
FranklinWakeHeather Schafer919-350-8547
GastonSouth PiedmontAmanda Rogers704-512-6517
GatesEasternJuanita Wiggins252-744-5202
GrahamMountainMichelle Morgan828-257-4442
GranvilleWakeHeather Schafer919-350-8547
GreeneEasternJuanita Wiggins252-744-5202
GuilfordPiedmontCarlita Smith336-832-8211
HalifaxArea LDeborah Woodard252-372-6958
HarnettSouthern RegionalMelanie Wheeler910-678-7209
HaywoodMountainMichelle Morgan828-257-4442
HendersonMountainMichelle Morgan828-257-4442
HertfordEasternJuanita Wiggins252-744-5202
HokeSouthern RegionalMelanie Wheeler910-678-7209
HydeEasternJuanita Wiggins252-744-5202
IredellNorthwestMarie Simos336-713-7721
JacksonMountainMichelle Morgan828-257-4442
JohnstonWakeHeather Schafer919-350-8547
JonesEasternJuanita Wiggins252-744-5202
LeeWakeHeather Schafer919-350-8547
LenoirEasternJuanita Wiggins252-744-5202
LincolnSouth PiedmontAmanda Rogers704-512-6517
MaconMountainMichelle Morgan828-257-4442
MadisonMountainMichelle Morgan828-257-4442
MartinEasternJuanita Wiggins252-744-5202
McDowellMountainMichelle Morgan828-257-4442
MecklenburgSouth PiedmontAmanda Rogers704-512-6517
MitchellMountainMichelle Morgan828-257-4442
MontgomeryPiedmontCarlita Smith336-832-8211
MooreSouthern RegionalMelanie Wheeler910-678-7209
NashArea LDeborah Woodard252-372-6958
New HanoverSouth EastCarly Kroggel910-667-9330
NorthamptonArea LDeborah Woodard252-372-6958
OnslowEasternJuanita Wiggins252-744-5202
OrangePiedmontCarlita Smith336-832-8211
PamlicoEasternJuanita Wiggins252-744-5202
PasquotankEasternJuanita Wiggins252-744-5202
PenderSouth EastCarly Kroggel910-667-9330
PerquimansEasternJuanita Wiggins252-744-5202
PersonWakeHeather Schafer919-350-8547
PittEasternJuanita Wiggins252-744-5202
PolkMountainMichelle Morgan828-257-4442
RandolphPiedmontCarlita Smith336-832-8211
RichmondSouthern RegionalMelanie Wheeler910-678-7209
RobesonSouthern RegionalMelanie Wheeler910-678-7209
RockinghamPiedmontCarlita Smith336-832-8211
RowanNorthwestMarie Simos336-713-7721
RutherfordMountainMichelle Morgan828-257-4442
SampsonSouthern RegionalMelanie Wheeler910-678-7209
ScotlandSouthern RegionalMelanie Wheeler910-678-7209
StanlySouth PiedmontAmanda Rogers704-512-6517
StokesNorthwestMarie Simos336-713-7721
SurryNorthwestMarie Simos336-713-7721
SwainMountainMichelle Morgan828-257-4442
TransylvaniaMountainMichelle Morgan828-257-4442
TyrrellEasternJuanita Wiggins252-744-5202
UnionSouth PiedmontAmanda Rogers704-512-6517
VanceWakeHeather Schafer919-350-8547
WakeWakeHeather Schafer919-350-8547
WarrenWakeHeather Schafer919-350-8547
WashingtonEasternJuanita Wiggins252-744-5202
WataugaNorthwestMarie Simos336-713-7721
WayneEasternJuanita Wiggins252-744-5202
WilkesNorthwestMarie Simos336-713-7721
WilsonArea LDeborah Woodard252-372-6958
YadkinNorthwestMarie Simos336-713-7721
YanceyMountainMichelle Morgan828-257-4442

Healthy Opportunities Pilot (HOP) Program

The opportunity for health begins where we live, learn, work and play.

North Carolinaā€™s Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the stateā€™s Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care. Other staff working to support Pilot operations may find these trainings helpful to support their day-to-day work.

Keep this page open while you complete the steps below.

Step 1: Create an Account

Ā· Create a MyAHEC account.
Ā· Already have an account? Continue to Step 2.

Step 2: Register for Courses

Ā· Select the registration link for the course listed in the table below. 
Ā· Enter MyAHEC username and password and follow the prompts to complete registration.
Ā· Register for each course individually by selecting the corresponding link.

Step 3: Access Course Materials

Ā· Sign into MyAHEC.
Ā· Select My Courses and Events.

Ā· Select Access Course and Materials. 
Ā· Select Open to launch a course.

Required and Recommended Trainings

Trainings will be continually added to this page as they are published.

REQUIRED TRAINING FOR CARE MANAGERS

TAILORED CARE MANAGERS
Release Date/Last UpdatedTitleSelect the link to register for your course or to view slides & recordings.Course is required for Care Mangers
October 20, 2023
 
Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers
Part 1
RegisterThis course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.

November 20, 2023

Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 2 RegisterThis course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.
STANDARD PLAN CARE MANAGERS
Release Date/Last UpdatedTitleSelect the link to register for your course or to view slides & recordings.Course is required for Care Mangers
November 17, 2022
UPDATED October 2023
How Care Managers Can Choose Appropriate Interpersonal Violence ServicesRegisterYES

March 21, 2023
Healthy Opportunities Pilot: How Care Managers Can Choose Appropriate Interpersonal Violence Services Part 2RegisterYES

March 17, 2023How Care Managers
Can Obtain Pilot
Consent
RegisterAs Care Managers transition to using the consent form released in Spring 2023, this course is required.

N/A

NC AHEC Diversity, Equity, and Inclusion (DEI) for Primary Care Clinical Providers and Non-clinical Staff | Module 2 ā€“ Cultural HumilityMAHEC
YES

RECOMMENDED TRAINING FOR CARE MANAGERS

Release Date/Last UpdatedTitleSelect the link to register for your course or to view slides & recordings.Course is required for Care Mangers
October 23, 2024
Duplicative Medicaid and Healthy Opportunities Pilot ServicesRegister

August 7, 2024
10 a.m.
LIVE WEBINAR 
Supporting Survivors of Interpersonal Violence: Practice Session for HOP Care Managers Register

June 26, 2024 

Healthy Opportunities Pilot: Screening for Adverse Childhood Experiences for Care ManagersRegister

June 14, 2024 Healthy Opportunities Pilot Housing Rights 101: Tenant and Landlord ResponsibilitiesRegister

May 9, 2024 12:00-1:00pm Duplicative Medicaid and Healthy Opportunities Pilot Services – Live Webinar
Register

October 31, 2023 Intimate Partner Violence ā€“ Creating A Culture of Care for Survivors RegisterNote: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code. 

October 31, 2023 
Intimate Partner Violence – Best Practices in Intimate Partner ResponseRegisterNote: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code

January 20, 2023How Care Managers Can Choose Appropriate Health Related Legal SupportsRegister

December 27, 2022How Care Managers Can Choose Appropriate Toxic Stress ServicesRegister

December 8, 2022Understanding the Medical Respite Cross Domain ServiceRegister

September 20, 2022How Care Managers Can Choose Appropriate Housing ServicesRegister

September 2, 2022
How Care Managers Can Choose Appropriate Food Services within the Healthy Opportunities Pilot ProgramsRegister

September 2, 2022
UPDATED September 2023
How Care Managers Can Choose Appropriate Transportation Services, Version 2Register

August 22, 2022
UPDATED September 2023
Tracking Enrollee Progress, Reviewing Service Mix, and Reassessing Pilot EligibilityRegister

March 9, 2022

Assessing Member Eligibility for Participation in the Healthy Opportunities Pilots Recording and Slides

February 25, 2022Deeper Dive on Pilot Responsibilities of Frontline Care Managers Recording and Slides

February 11, 2022The Role of CIN Care Management Teams in the Healthy Opportunities PilotsRecording and Slides

N/AUsing Motivational Interviewing to Support the Healthy Opportunities PilotsSEAHEC

Training for Human Service Organizations (HSOs)

Release Date/Last UpdatedTitleSelect the link to register
for your course today
Required for HSOs
June 30, 2024

 
Healthy Opportunities Pilot Overview for Human Service OrganizationsRegister
March 17, 2023
Sensitive Services for
HSOs and Pilot Staff;
Privacy & Confidentiality
for Survivors
RegisterYES

Other HOP-related Trainings

Release Date/Last UpdatedTitleCourse materials
Recommended For
May 3, 2023




CHW Specialty Training Program: Introduction to Healthy Opportunities Pilots for CHWs
Register



Community Health Workers




May 16, 2022 Evidence Base Roundtable Series #6, Intimate Partner ViolenceSlides

May 12, 2022 Evidence Base Roundtable Series #5, Network Lead Pilot Region OverviewSlides

April 29, 2022  Evidence Base Roundtable Series #4 Housing, Transportation and Legal SupportSlides

April 21, 2022  Evidence Base Roundtable Series #3, Food and Pilots EvaluationSlides

April 12, 2022  Evidence Base Roundtable Series #2, SIRENSlides

April 6, 2022 Evidence Base Roundtable Series #1, KickoffSlides


February 15, 2023


Healthy Opportunities No Wrong Door Approach to EnrollmentRecording and SlidesPrimary Care Providers and Advanced Medical Homes

December 16, 2022


Healthy Opportunities Pilots:
Local Health Department Care Manager Pilot Engagement
SlidesLocal Health Departments





Building the skills and capacity for diversity, equity and inclusion (DEI) takes time to learn and integrate into patient care.  For this reason, it is recommended that Healthy Opportunities Pilot staff complete additional trainings, such as Implicit BiasStructural RacismCommunication in Healthcareand Microaggressions