NC AHEC Practice Support provides personalized, no cost assistance to primary care and behavioral health practices that accept NC Medicaid and are interested in optimizing health information technology.   This support includes:

1. Electronic health record optimization.

2. Learning how to effectively manage clinical data registries.

3. Implementing telehealth best practices.

4. NCCare360 implementation with social drivers of health.

5. Training and integration of NC HIE (NC HealthConnex).

NC HealthConnex (NC HIE) is the state designated health information exchange that will enable you to more effectively manage population health and clinical outcomes. With NC HealthConnex, you can access your patients’ comprehensive records across multiple providers and review labs, diagnostics, history, allergies, medications, and more. NC HealthConnex also helps eliminate duplicative testing, make more efficient and accurate diagnoses, improve coordination across all levels of care.

NC HIEA offers a library of virtual training modules developed by NC AHEC to orient providers to NC HealthConnex. Providers can register for a series of seven video trainings, each providing an orientation to the features and services available at no cost. These modules offer a stress-free method of receiving training and staying up-to-date on all applications within NC HealthConnex. These modules are located at NC HIEA Training Modules | NC HIEA.

For assistance, please contact NC AHEC Practice Support at practicesupport@ncahec.net.